BURSARS SFS VIRTUAL CONFERENCE

PRESENTATION DOWNLOADS

Some sessions are still being processed and will be added to this page as they are available.
Everything currently available has been posted.

Birds of a Feather, We’re All in This Together: Student Engagement and Retention Strategies Across Institution Types
Moderator: Keith Fitzsimmons, KUMC (Retired); Panel: Ken Bush, Community College of Allegheny County; Kristy Pritchett, University of Alabama; Jonathan Grabert, St. Edwards University
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COHEAO: Compliance and Regulation Update
Maria Livolsi, State University of New York; Karen Reddick, National Credit Management
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The Post-9/11 Veterans Educational Assistance Act and the Future of the GI Bill
Dr. Richard Robitaille, United States Military Academy at West Point
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International Payments Panel - Removing the Complex Barriers in Higher Ed
David Glezerman, Temple University (Retired); Arif Harji, Paymytuition; Sharon Butler, Flywire Payments; Skyler Webster, Western Union
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Tangible Takeaways for Thrifty Social Media
Laura DiChiara, Salem State University; Laura Ericson, Chippewa Valley Technical College
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Financial Literacy Technology: Improving the User Experience in Your Financial Education Programming
Phil Schuman, Indiana University; Amanda Srichareon, Indiana University
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AR Management Best Practices Panel
Charmaine Daniels, Morehouse College; Laurie Beets, Oklahoma State University; Jan Hnilica, Trinity Christian College; Christina Cardinale, Manhattan College
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Reducing the Cost of Withdrawals: Best Practices for Disclosing & Managing Tuition Refunds
Michael Reynolds, Auburn University; Derrek Shy, GradGuard
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Summary of the New Fair Debt Collections Rules
John Bedard, Bedard Law Group
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Additional materials: “Notice of Proposed Rule Making For The Debt Collection Industry”
Alexa Welcomes Freshmen at PVAMU Campus
Midhat Asghar, Prairie View A&M University
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Filling the Gap - Creating Institutional Loan Programs on Your Campus
Chris Stompanato, ECSI
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Managing Your Perkins Portfolio During a Time of Change
Jan Hnilica, Trinity College; Maria Livolsi, State University of New York
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The Novel Coronovirus Impact on Campus Receivables - TownHall Meeting
Julie Selander, University of Minnesota; Christina Cardinale, Manhattan College; Dameion Lovett, University of South Florida
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Additional materials: “Education Abroad Refund Policy for Programs Suspended Due to COVID-19”
Collection Agency Panel
Moderator: Maria Livolsi, State University of New York; Panel: Lori Hartung, Todd, Bremer & Lawson, Inc.; Karen Reddick, National Credit Management; Jim McCarthy, ConServe; Scott Medley, Reliant Capital
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Equipping Your Students with Even More Payment Options—The Growing Use of 529 Plans
Mason Rick, Xavier University; Pamela Wilkes, Transact
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Customer Service in Higher Education is Broken
David Glezerman, Temple University (Retired); Mary Francis Coryell, Ivy.ai
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Meet the Next Generation of Payment Trends and Technologies
Ryan Audus, TouchNet
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Student Financial Responsibility Statements/Agreements
Lori Hartung, Todd, Bremer & Lawson, Inc.; Jan Hnilica, Trinity College
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Successful PCI Compliance: Where Business and IT Meet
Jarvis Gilmore, CampusGuard; Linda C. Combs, James Madison University
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Ethical and Professional Collections
Colin Winkler, ACA International
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Integrated Technology Systems on Campus
Jessie Boeding, Higher Ed Technology Consultant; Julie Selander, University of Minnesota (Retired); Midhat Asghar, Prairie View A&M University; Ryan Cameron, Ed.S., Creighton University
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Additional materials: Sample MyU pages
Improving Communication and Relationships Between Departments
Laura DiChiara, Salem State University; Laura Ericson, Chippewa Valley Technical College
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Conducting Creative Collections
Kim Miller, OSU; Laurie Beets, OSU
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Student Financial Aid Joins the 21st Century
Michael Reynolds, Auburn University; Rick Dwyer, CampusLogic
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Winning the Retention War on Campus
Laura DiChiara, Salem State University; Laura Ericson, Chippewa Valley Technical College
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Reconciliation in the Student Accounts Office
Charmaine Daniels, Morehouse College
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The Complexities of Processing International Refunds
Garry Clement, Royal Canadian Mounted Police’s Proceeds of Crime Program; Lucas Laracy, Paymytuition
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Ready or Not Agents are Here! Best Practices for Effective International Student Recruitment
Sharon Butler, Flywire Payments Solution; Mark Lucas, IAE Global
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Integrated Student Service Panel
Laura Ericson, Chippewa Valley Technical College; Julie Selander, University of Minnesota; Dameion Lovett, University of South Florida
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ERP Systems: Peoplesoft, Colleague & Banner Open Forum
Julie Selander, University of Minnesota; Darla Freeborn, Whitworth University (Retired); Charmaine Daniels, Morehouse College
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Collaborating for Compliance: PCI Framework at PVAMU
Midhat Asghar, Prairie View A&M University; Bryan Jurewicz, Arrow Payments
Download presentation: PDF: Part 1 | PDF: Part 2 | mp4